Messenger features for your business
Everything you need to connect with customers on Facebook Messenger and turn conversations into results.
Unified Messenger Inbox
All Facebook Messenger messages from your Page land in one shared team inbox. Assign, respond and collaborate without switching apps.
Automated Chatbots
Build intelligent automated flows to handle common questions, qualify leads and provide 24/7 support — even when your team is offline.
Rich Media Messages
Send images, videos, carousels and interactive cards to create engaging conversations that drive action.
Quick Reply Buttons
Add button options for instant customer responses and streamlined conversation flows — great for menus, FAQs and booking flows.
Message Templates
Send approved notification templates for order updates, shipping confirmations, appointment reminders and more.
Customer Profiles
Access Facebook profile information to personalise every conversation and build a complete view of each customer.
How businesses use Messenger
Customer Support
Respond to customer enquiries directly from your Facebook Page — fast, personal and in the channel they prefer.
Order Notifications
Send order confirmations, shipping updates and delivery notifications automatically via Messenger.
Lead Generation
Capture leads with automated chatbots and qualify prospects in real time before handing off to your sales team.
Re-engagement Campaigns
Re-engage previous customers with personalised offers, promotions and announcements through Messenger.
Perfect for every business
Start managing Messenger today
No long contracts. No setup fees. Free plan available, or trial any paid plan free.
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