SMS
97% open rateInstant, direct messages that get opened within minutes.
Donor Engagement
Keep donors connected with impact stories, campaign updates, and thank-you messages via SMS.
Event Mobilization
Boost event attendance for fundraisers, volunteer drives, and community gatherings.
Donation Drives
Launch urgent fundraising campaigns with immediate SMS appeals that drive quick donations.
SMS use cases for Non-Profit
Volunteer Coordination
Recruit and coordinate volunteers with SMS signups, shift reminders, and schedule updates.
Impact Updates
Share success stories and show donors how their contributions are making a difference.
Recurring Giving
Send monthly giving reminders and receipts to sustain ongoing donor relationships.
Advocacy Campaigns
Mobilize supporters for petitions, awareness campaigns, and grassroots advocacy efforts.
Message examples
Urgent Appeal
URGENT: Help us reach our ${Goal} goal by midnight! Every ${Amount} provides {Impact}. Donate now: {Link}
Volunteer Reminder
Hi {FirstName}! Reminder: You're volunteering tomorrow at {Location} from {Time}. Thank you for making a difference!
Impact Story
Because of YOU: We've served {Number} families this month! Your support changes lives. Read more: {Link}
Email that deepens donor relationships and drives giving
Impact Newsletters
Share stories of impact, campaign results, and beneficiary updates to inspire continued giving.
Fundraising Campaigns
Run targeted email fundraising appeals with donate buttons, progress bars, and personalised asks.
Donation Receipts
Automatically send gift receipts with tax reference numbers for Gift Aid claims.
Email example
Impact Newsletter
Subject: Look what you helped us achieve this month ❤️
Dear {FirstName},
Because of supporters like you, we've reached {Number} people this month. Read the full story: {Link}
Thank you for making this possible.WhatsApp to mobilise supporters and build community
Volunteer Coordination
Send shift reminders, location details, and task updates to volunteers via WhatsApp.
Urgent Campaigns
Launch immediate WhatsApp appeals with donate links when urgent causes arise.
Community Updates
Keep your supporter community engaged with progress updates, photos, and quick celebrations.
WhatsApp example
Volunteer Reminder
Hi {FirstName}! 🙋 Thank you for volunteering tomorrow.
Location: {Address}
Time: {Time}
Role: {Role}
Any questions, just reply here. See you tomorrow! ❤️Instagram DMs to mobilise a younger supporter base
Campaign Engagement Replies
Turn comments and story replies on campaign content into direct donor conversations.
Volunteer Sign-Up DMs
Capture volunteer interest the moment someone engages with a recruitment post.
Story Donation Follow-Ups
Follow up on story donation-sticker taps with a personal thank-you and next steps.
Instagram DM example
Volunteer Sign-Up DM
Hi {FirstName}! Thank you for your interest in volunteering with us 🙋 What's the best number/email to send more info to?Messenger
Facebook PagesMessenger for supporter conversations at scale
Donation Q&A
Answer donor questions about where funds go and how to give, instantly.
Volunteer Coordination
Coordinate shifts, locations, and roles with volunteers over Messenger.
Event RSVP Collection
Collect RSVPs for fundraising events and community activities without a form.
Messenger example
Donation Q&A
Hi {FirstName}! Thanks for asking 💛 100% of donations to this campaign go directly to {Cause}.
Want the link to give today? {Link}Everything in one shared inbox
SMS, Email, WhatsApp, Instagram and Messenger all land in one place — with built-in CRM and team collaboration.
Shared Inbox
Every SMS, Email, WhatsApp, Instagram and Messenger message in one place. Assign conversations, add notes, and reply as a team.
Bulk Campaigns
Send thousands of personalised messages across SMS, Email, WhatsApp, Instagram and Messenger instantly. Upload contacts, merge fields, schedule delivery.
Built-in CRM
Every conversation becomes a ticket. Track status, assign to team members, and see full customer history.
Smart Scheduling
Schedule campaigns in advance or set up automated sequences triggered by customer behaviour.
Message Templates
Reusable templates with personalisation tags across all five channels. Save time, stay consistent.
Analytics
Track delivery, open rates, response times, and agent performance across every channel and inbox.