An AI teammate that never misses a customer
Small teams, big inboxes. Havari AI answers supporters and volunteers so your people can focus on the mission.
Answers your calls
Answers calls from supporters, volunteers and the public.
- Explains how to donate, volunteer or get help
- Books volunteer inductions and visits
- Passes urgent and sensitive calls to staff
Makes calls for you
Keeps supporters engaged without extra headcount.
- Thanks donors and confirms Gift Aid details
- Reminds volunteers about shifts and events
- Follows up event and fundraising enquiries
Replies to every message
Replies to every message, day or night.
- Answers event and campaign questions
- Sends information packs on request
- Routes requests for help to the right team
SMS
97% open rateInstant, direct messages that get opened within minutes.
Supporter Engagement
Keep supporters connected with impact stories, campaign updates, and thank-you messages via SMS.
Event Turnout
Boost turnout for fundraisers, sponsored events, volunteer days, and community gatherings.
Fundraising Appeals
Launch urgent appeals with SMS messages that drive quick donations, and remind supporters to add Gift Aid.
SMS use cases for Charities & Non-Profits
Volunteer Coordination
Recruit and coordinate volunteers with SMS sign-ups, shift reminders, and rota updates.
Impact Updates
Share success stories and show supporters the difference their donations make.
Regular Giving
Thank monthly direct debit donors and keep regular givers engaged for the long term.
Campaigning
Mobilise supporters for petitions, awareness campaigns, and contacting their MP.
Message examples
Urgent Appeal
URGENT: help us reach our £{Goal} target by midnight! Every £{Amount} provides {Impact}. Donate now: {Link}
Volunteer Reminder
Hi {FirstName}! A reminder that you're volunteering tomorrow at {Location} from {Time}. Thank you for making a difference!
Impact Story
Because of YOU, we've supported {Number} families this month! Your support changes lives. Read more: {Link}
Email that deepens donor relationships and drives giving
Impact Newsletters
Share stories of impact, campaign results, and beneficiary updates to inspire continued giving.
Fundraising Campaigns
Run targeted email fundraising appeals with donate buttons, progress bars, and personalised asks.
Donation Receipts
Automatically send gift receipts with the details you need for Gift Aid claims.
Email example
Impact Newsletter
Subject: Look what you helped us achieve this month ❤️
Dear {FirstName},
Because of supporters like you, we've reached {Number} people this month. Read the full story: {Link}
Thank you for making this possible.WhatsApp to mobilise supporters and build community
Volunteer Coordination
Send shift reminders, location details, and task updates to volunteers via WhatsApp.
Urgent Campaigns
Launch immediate WhatsApp appeals with donate links when urgent causes arise.
Community Updates
Keep your supporter community engaged with progress updates, photos, and quick celebrations.
WhatsApp example
Volunteer Reminder
Hi {FirstName}! 🙋 Thank you for volunteering tomorrow.
Location: {Address}
Time: {Time}
Role: {Role}
Any questions, just reply here. See you tomorrow! ❤️Instagram DMs to mobilise a younger supporter base
Campaign Engagement Replies
Turn comments and story replies on campaign content into direct donor conversations.
Volunteer Sign-Up DMs
Capture volunteer interest the moment someone engages with a recruitment post.
Story Donation Follow-Ups
Follow up on story donation-sticker taps with a personal thank-you and next steps.
Instagram DM example
Volunteer Sign-Up DM
Hi {FirstName}! Thank you for your interest in volunteering with us 🙋 What's the best number/email to send more info to?Messenger
Facebook PagesMessenger for supporter conversations at scale
Donation Q&A
Answer donor questions about where funds go and how to give, instantly.
Volunteer Coordination
Coordinate shifts, locations, and roles with volunteers over Messenger.
Event RSVP Collection
Collect RSVPs for fundraising events and community activities without a form.
Messenger example
Donation Q&A
Hi {FirstName}! Thanks for asking 💛 100% of donations to this campaign go directly to {Cause}.
Want the link to give today? {Link}Everything in one shared inbox
SMS, Email, WhatsApp, Instagram and Messenger all land in one place — with built-in CRM and team collaboration.
Shared Inbox
Every SMS, Email, WhatsApp, Instagram and Messenger message in one place. Assign conversations, add notes, and reply as a team.
Bulk Campaigns
Send thousands of personalised messages across SMS, Email, WhatsApp, Instagram and Messenger instantly. Upload contacts, merge fields, schedule delivery.
Built-in CRM
Every conversation becomes a ticket. Track status, assign to team members, and see full customer history.
Smart Scheduling
Schedule campaigns in advance or set up automated sequences triggered by customer behaviour.
Message Templates
Reusable templates with personalisation tags across all five channels. Save time, stay consistent.
Analytics
Track delivery, open rates, response times, and agent performance across every channel and inbox.
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