SMS
97% open rateInstant, direct messages that get opened within minutes.
Service Reminders
Send automated maintenance reminders for oil changes, tire rotations, and scheduled service.
Inventory Alerts
Notify interested buyers when the specific make, model, or features they want arrive on your lot.
Service Updates
Keep customers informed with real-time updates on repair status and completion estimates.
SMS use cases for Automotive
Test Drive Scheduling
Make it easy for leads to book test drives with SMS confirmations and reminders.
Trade-In Offers
Send personalized trade-in valuations and upgrade offers to existing customers.
Review Requests
Request reviews after sales or service appointments to build your online reputation.
Recall Notifications
Alert vehicle owners immediately about safety recalls and schedule service appointments.
Message examples
Service Reminder
Hi {FirstName}! Your {Vehicle} is due for service. Schedule your appointment today and get 10% off: {Link}
Vehicle Ready
Great news! Your {Vehicle} service is complete and ready for pickup. Total: ${Amount}. See you soon!
New Arrival
🚗 Just in! A {Year} {Model} in {Color} just arrived. You wanted to see this one! Schedule a test drive: {Link}
Email that supports every stage of the customer journey
Service Invoices
Send detailed service invoices, parts breakdowns, and maintenance records by email.
Vehicle Spec Sheets
Share vehicle brochures, finance options, and specification sheets with interested buyers.
Maintenance History
Automatically email customers their vehicle service history and upcoming MOT reminders.
Email example
MOT Reminder
Subject: Your {Vehicle} MOT is due soon
Hi {FirstName},
Your MOT expires on {Date}. Book early and get 10% off labour costs this month.
Book online: {Link}WhatsApp for transparent, real-time service communication
Service Updates with Photos
Send customers photos of identified issues during service, with WhatsApp approval buttons.
Vehicle Availability
Notify interested buyers the moment a specific vehicle arrives in stock, with photos and details.
Quote Sharing
Share repair quotes via WhatsApp for quick customer approval, reducing workshop delays.
WhatsApp example
Work Approval
Hi {FirstName} 👋 We've found an additional issue during your service:
{Issue} — £{Amount}
Approve the work?
✅ YES — proceed
❌ NO — call me
Your car will be ready by {Time} either way.Instagram DMs for car buyers browsing your stock
Vehicle Inquiries
Answer questions about a car the moment someone DMs from a post or reel of your stock.
Test Drive Requests
Turn interest in a vehicle photo or video straight into a booked test drive.
Trade-In Valuations
Handle trade-in and part-exchange questions from prospective buyers via DM.
Instagram DM example
Vehicle Inquiry DM
Hi {FirstName}! Thanks for asking about the {Vehicle} 🚗 It's still available — want to book a test drive this week?Messenger
Facebook PagesMessenger for service bookings and sales chat
Service Booking Requests
Let customers book a service slot via Messenger without waiting on hold.
Parts & Pricing Questions
Answer parts availability and pricing questions instantly.
Click-to-Messenger Ad Follow-Ups
Turn ad clicks on new stock straight into a sales conversation.
Messenger example
Service Booking
Hi {FirstName}! We have service slots on {Date} at {Time} or {Date2} at {Time2}.
Which would you like to book?Everything in one shared inbox
SMS, Email, WhatsApp, Instagram and Messenger all land in one place — with built-in CRM and team collaboration.
Shared Inbox
Every SMS, Email, WhatsApp, Instagram and Messenger message in one place. Assign conversations, add notes, and reply as a team.
Bulk Campaigns
Send thousands of personalised messages across SMS, Email, WhatsApp, Instagram and Messenger instantly. Upload contacts, merge fields, schedule delivery.
Built-in CRM
Every conversation becomes a ticket. Track status, assign to team members, and see full customer history.
Smart Scheduling
Schedule campaigns in advance or set up automated sequences triggered by customer behaviour.
Message Templates
Reusable templates with personalisation tags across all five channels. Save time, stay consistent.
Analytics
Track delivery, open rates, response times, and agent performance across every channel and inbox.