Frequently Asked Questions
Everything you need to know about Havari. Can't find the answer you're looking for? Reach out to our support team.
Still have questions?
Our team is happy to help. Get in touch and we'll respond quickly.
Contact SupportPlans that grow with you, with AI that works for you
Every plan puts SMS, WhatsApp, Email, Messenger and Instagram in one shared inbox. Try a plan free for 14 days, AI+ included.
An AI employee on every channel
AI+ answers and makes calls, replies to customers on every channel 24/7 and drafts the perfect message for your team — all trained on your business.
Your first AI employee — answering, calling and replying 24/7.
- AI inbound call handler
- AI outbound caller
- AI Copilot messaging
- AI Autopilot messaging
Smarter AI that routes calls, handles objections and plugs into your tools.
- Advanced AI inbound call handler + routing
- Advanced AI outbound caller + objection handling
- Advanced AI Copilot (better AI model)
- Advanced AI Autopilot (better AI model)
- AI integration access
Our most capable AI, across your whole operation.
- Our most advanced AI models
- Advanced AI inbound call handler + routing
- Advanced AI outbound caller + objection handling
- Advanced AI Copilot & Autopilot messaging
- AI integration access
Core plans
Every channel, automations and CRM in one place — each starts with a 14-day free trial.
Every channel, one inbox — for small teams getting started.
- 250 message credits / mo
- 250 automation tasks / mo
- 1,000 contacts
- 20 templates
- Up to 2 users
- SMS, WhatsApp, Email, Messenger & Instagram
- Basic automations
- Basic CRM (5 views, 5 layouts)
- Scheduled sends
- Phone numbers £6/mo
- Email support · 24-hour SLA
- API access
- Havari AI
Automate and integrate as your team grows.
- 1,000 message credits / mo
- 1,000 automation tasks / mo
- 1,000 API tasks / mo
- 5,000 contacts
- 50 templates
- Up to 5 users
- Advanced automations
- Advanced CRM (unlimited views & layouts)
- API access
- Marketplace access
- Phone numbers from £4/mo
- Phone & email support · 12-hour SLA
Reporting, scale and priority support.
- 2,500 message credits / mo
- 2,500 automation tasks / mo
- 2,500 API tasks / mo
- 25,000 contacts
- 100 templates
- Up to 10 users
- Advanced reporting
- Downloadable reports
- Higher API & automation rate limits
- Phone numbers from £3.50/mo
- Priority support · 4-hour SLA
For larger teams that need a partner, not just software.
- 5,000 message credits / mo
- 5,000 automation tasks / mo
- 5,000 API tasks / mo
- 50,000 contacts
- 1,000 templates
- Up to 50 users
- Full team training sessions
- Dedicated account manager
- Out-of-hours support
- Emergency support · 1-hour SLA
- Phone numbers from £2/mo
Need more than 5,000 credits?
Contact our sales team for custom pricing — volume messaging, custom AI and a rollout plan built around your team.
Message credits are one shared pool across every channel: SMS 1 credit · WhatsApp — Marketing 2 credits · WhatsApp — Utility, Authentication & Service 1 credit · Email 0.1 credits · Messenger 0.5 credits · Instagram 0.5 credits. WhatsApp includes Meta’s own fee — you’ll never get a separate bill from Meta. Plans are monthly, or pay annually up front to save.
We use essential cookies to run Havari, and — only with your consent — analytics and advertising cookies to understand traffic and measure campaigns. See our Cookie Policy for details.