Most businesses only need five kinds of marketing email: welcome, promotional, abandoned cart, re-engagement and newsletter. Nail the structure of each once and you can reuse it indefinitely with new products, offers and seasons. Below are working examples of each, with subject lines and short body snippets you can adapt directly.
A welcome email is the highest open-rate email you'll ever send, because it lands right after someone has actively chosen to hear from you. Keep it short, set expectations, and give one clear next step.
Welcome email — subject line
Subject: You're in — here's what happens next
Welcome email — body snippet
Hi Sarah, thanks for signing up. Over the next few emails we'll show you how to get the most out of your account, starting with a quick 2-minute setup guide below. No spam, just the essentials.
Promotional emails need urgency and clarity in the subject line, and a single, obvious call to action in the body. Resist the temptation to sell three things at once — one offer per email converts better than a cluttered list.
Promotional email — subject line
Subject: 24 hours only — 20% off everything
Promotional email — body snippet
Our biggest sale of the season ends tomorrow at midnight. Use code SAVE20 at checkout. Shop now before it's gone — [Shop the sale].
Abandoned cart emails work because they're timely and specific — reference the actual item left behind rather than a generic reminder. A short sequence of two or three emails, spaced a few hours to a couple of days apart, recovers noticeably more revenue than a single email.
Abandoned cart email — subject line
Subject: You left this in your basket
Abandoned cart email — body snippet
Hi James, your Oak Coffee Table is still in your basket and stock is limited. Complete your order in the next few minutes and we'll cover delivery — [Finish checkout].
Re-engagement emails target contacts who haven't opened or clicked in a while. The tone should acknowledge the gap honestly rather than pretending nothing happened, and give people an easy way to either come back or opt out cleanly.
Re-engagement email — subject line
Subject: Still want to hear from us?
Re-engagement email — body snippet
It's been a while since you opened one of our emails. If you'd like to stay subscribed, here's 15% off your next order as a thank you. If not, no hard feelings — [Unsubscribe here].
Newsletters build long-term familiarity rather than driving an immediate transaction. The subject line should promise a specific piece of value, not just announce that an update exists.
Newsletter — subject line
Subject: 3 things worth knowing this month
Newsletter — body snippet
This month: our new opening hours, a customer favourite that's back in stock, and a quick tip that takes two minutes to set up. Let's get into it.
What every good template has in common
Reuse the structure, not just the copy
Save each of these five formats as a template and swap in new products, offers or seasons rather than rewriting from scratch every time. In Havari, saved templates carry across email, SMS and WhatsApp, so the same welcome or abandoned-cart structure can trigger on whichever channel a contact prefers.
How long should a marketing email be?
Short enough to read on a phone in under 30 seconds for most promotional and cart emails. Newsletters can run longer since readers expect to skim rather than act immediately.
Should I use images or plain text?
A mix works best — light use of imagery to break up text, with the core message and call to action always readable even if images don't load.
How do I know which template is converting?
Track opens, clicks and conversions per template over time rather than per single send. Havari's campaign reporting shows this per template so you can see which structure is actually working before you scale it up.
None of these templates need to be perfect on the first send. Start with the structure above, watch what your contacts actually open and click, and adjust the subject line and offer before you touch the layout.